Some times a you may have a concern, or experience a difficulty in relation to a practitioner within IPN.
In the first instance we hope these will be resolved between you and the practitioner through dialogue.
If you are not able to resolve your concerns in this way, you are invited to contact IPN’s Dispute Volunteer Team (0333 213 004).
Within 24 hours a Disputes Volunteer (DV) will acknowledge receipt of your concern. Within 28 days we aim to process your inquiry where possible to a satisfactory conclusion.